CONTACT


SKILLS

IT Management
5 years
AWS Services
1 year
System Design
1 year
Architecture
2 years
Python
6 months
Terraform
6 months
CloudFormation
6 months


EDUCATION

(HNC) Network & IT Systems Admin (2014)

(VET) - IT Systems Exploitation (2008)

CERTIFICATIONS

Currently: C1 (Advanced English)

Terraform Associate cert. (2025)

First Certificate of English (EOI - 2025)

AWS Solutions Architect Associate (2024)

AWS Cloud Practitioner (2023)

Antonio Valero

Cloud Engineer candidate

Work experience

  • Cloud Support Engineer May 2024 - Present
    VW GITC - VWGS Barcelona

    • Provided technical support and troubleshooting for cloud infrastructure hosted on AWS, primarily through ticketing systems.
    • Handled requests and incidents related to AWS services, ensuring proper escalation, resolution, and documentation.
    • Gained hands-on experience with cloud resources and infrastructure by following operational procedures and applying fixes or changes as required.


    Skills: AWS Services & Architecture.

  • Key User IT I+D SEAT (SEAT Technical Center) Apr 2022 - May 2024

    • Oversaw and managed internal IT requirements, including user account provisioning, hardware allocation, and access to consortium applications within SEAT/VW systems.
    • Actively coordinated with stakeholders to ensure alignment of IT services with departmental needs.
    • Conducted follow-up on emerging requirements through participation in SEAT IT R&D Forum meetings, ensuring continuous improvement and support for research and development activities.


    Skills: process coordination, IT operations management.

  • IT Digital Workplace Management (SEAT:CODE) Apr 2020 - March 2022

    • Delivered 2nd and 3rd level incident support across the organization.

    • Oversaw employee onboarding and offboarding processes, including account provisioning and equipment allocation.

    • JIRA site and organization administrator, supporting SEAT CODE/SEAT projects through role and permissions management, configuration of issue types, workflows, and automations.

    • Coordinated IT purchasing activities, managing equipment acquisition either directly with suppliers or via the SEAT Purchasing department.

    • Maintained departmental documentation and knowledge base in Notion.


    Skills: Advanced IT support, GSuite admin, vendor&supplier management, JIRA administration, Application & License Management.

  • Application Management Services (SEAT) Sept 2019 - Apr 2020

    • Service Application evolutive management (JIRA)

    • Internal complaints management

    • Review, improvement and documentation of internal management procedures


    Skills: use of JIRA, document management.